FAQ
Everything you need to know before ordering.
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How quickly will my bike arrive?
Most bikes are delivered within 2-5 working days across the UK. We'll keep you updated every step of the way.
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Do the bikes come assembled?
Bikes are delivered securely boxed. We also offer a fully built & tested option, ready to ride on arrival. Please note this option is not available on smaller kids’ bikes.
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What if something goes wrong?
All bikes include a manufacturer warranty, and we provide full parts support and guidance to get you back up and running quickly.
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Which bike is right for my child?
Use our Shop by Age guide to quickly find the perfect bike for your child, or contact us for expert advice.
